Big Brothers Big Sisters of Greater Richmond, Tri-Cities & Hampton Roads

Ann Rohde Payes and Olivia Garrett of Big Brothers Big Sisters of Greater Richmond like that TwelveX’s sustainer program methodology includes a comprehensive approach for recruiting monthly givers and a systematic stewardship plan for members.

Ann Rohde Payes and Olivia Garrett of Big Brothers Big Sisters of Greater Richmond like that TwelveX’s sustainer program methodology includes a comprehensive approach for recruiting monthly givers and a systematic stewardship plan for members.

"We wanted to grow our base of supporters in a way that is sustainable and predictable. TwelveX’s one-of-a-kind MEG methodology and their ongoing coaching and support have allowed us to launch and now grow and manage a monthly giving program, Match Makers, which is branded and unique to Big Brothers Big Sisters. We love that MEG includes a comprehensive approach to recruiting monthly givers as well as a stewardship plan to ensure ongoing engagement."

"The subscription economy is so pervasive – our donors are already used to paying monthly for their phones, television service, etc.  Adding one more monthly payment feels attainable to donors. MEG just makes sense!"

"We appreciate that MEG is holistic and realistic. From the beginning, you brainstorm all your existing avenues of support and think about realistic ways to engage those groups as well as how to reach new audiences."

"The TwelveX team is grounded, realistic, and friendly. They have a strong understanding of development processes and know how to work with both large and small development departments. TwelveX is flexible and will meet you where you are while still challenging you to grow. "

"The ongoing coaching from TwelveX is integral to our success.  The encouragement and challenges to our ways of thinking help us drive new donor revenue streams.  TwelveX is a great accountability partner."

Ann Rohde Payes, Executive Director

Olivia Garrett, Development & Marketing Manager